Freckled Souls - Privacy Policy

At Freckled Souls your privacy is our priority and we are committed to the confidentiality of your Data. This Privacy Policy shall serve to inform you of the extent and of the purpose of the collection, use, consultation, process and transmission of the information provided by you, as the “User” of this website.

BY ACCESSING AND NAVIGATING OUR WEBSITE YOU ACCEPT TO BE GOVERNED BY FRECKLED SOULS’ PRIVACY POLICY AND THE TERMS AND CONDITIONS (“Agreements”), AS OUTLINED ON OUR WEBSITE.

1. User Data Consent

1.1 Freckled Souls may collect, use, consult, process, and/or transmit the data and information that the User and/or Customer/Client may provide Freckled Souls with through different means including, but not limited to, this website, e-mail, telephone communication, post, videos or any other form of communication;

1.2 By providing any kind of information, the User acknowledges and explicitly consents to Freckled Souls collecting, using, consulting, processing or transmitting Data in order to fulfil the specific requirements needed prior to entering in a contractual relationship for psychotherapy services. 

2. Data Collection

2.1 As stated in the Terms & Conditions, the use of this website is possible without the need to directly input any personal data.

2.2 The User recognises that s/he directly provides Freckled Souls with most of the data collected by Freckled Souls. Data is collected when the User:

  • Voluntarily contacts us by email or telephone communication;

  • Uses or views our website via the User’s browser’s cookies.

2.3 In the event that the User provides Freckled Souls with any Data pertaining to minors, the User guarantees that such Data is provided with the consent of the minor’s parents or those persons having legal custody of the minor.

2.4 Freckled Souls automatically collects certain information when you visit, use or navigate the Website. This information does not reveal your specific identity such as name or contact information, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when the User uses Freckled Souls’ website and other technical information. This information is primarily needed to maintain the security and operation of the Agency’s website, and for our internal analytics and reporting purposes.

2.4.1 We also collect information through cookies and similar technologies.

 2.5 This website is hosted by Squarespace which collects personal data when you visit, including:

  • Information about your browser, network, and device;

  • Web pages you visited prior to coming to this website;

  • Web pages you view while on this website;

  • Your IP address.

This information may also include details about your use of this website, including:

  • Clicks;

  • Internal links;

  • Pages visited;

  • Scrolling;

  • Searches;

  • Timestamps.

Squarespace uses this data to run this website, to protect and improve its platform and services, and to learn about site traffic and activity. Squarespace analyses the data in a de-personalised form.

3. Use of Cookies

3.1 This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. This helps the site run effectively and provides the best experience for visitors. For information about viewing the cookies dropped on your device, please visit The cookies Squarespace uses.

  • These functional and required cookies are always used if the relevant functionality is operational on the website. This allows Squarespace, this website’s hosting platform, to securely serve this website to you.

  • These analytics and performance cookies are used on this website, as described below, only when you acknowledge the cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

3.2 To ensure the most transparent use of cookies, this site offers visitors the option to accept them via a cookie banner that appears as soon as the site is loaded. Furthermore, analytics cookies are restricted until visitors click the confirmation message on the cookie banner. Once a visitor acts on the cookie banner, the banner will not display again for another 30 days, unless cookies have been cleared by the visitor on their device.

3.3 Even if you have accepted the use of cookies, you can choose to change how cookies are handled by your device at any time via your browser settings. The most popular browsers allow users to: accept all cookies; notify you when a cookie is issued; or not receive cookies at any time. Each browser is different, so please check the “Help” menu of your browser to learn how to change your cookie preferences.

4. Use of Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:

  • Information about your browser, network, or device;

  • Information about this site and the page you are viewing on it;

  • Your IP address.

5. Third Party Websites

5.1 The website may contain links to third party sites that are not affiliated with Freckled Souls and which may link to other websites, online services or mobile applications. Freckled Souls cannot guarantee the safety and privacy of data provided by the User to any third party. Any data collected by a third party is not covered by this privacy policy. Freckled Souls is not responsible for the content or privacy and security practices and policies of any third party, including other websites, services or applications that may be linked to or from the website. The User shall review the policies of such third parties and contact them directly to respond to their queries.

6. Amendments to Privacy Policy

6.1 Freckled Souls keeps its Privacy Policy under regular review and places any updates on this website. This privacy policy was last updated on 24th March 2024.

7. Governing Law

7.1 This Agreement shall be governed by and construed in accordance with the laws of Malta. Any dispute arising out of this Agreement or in connection with the interpretation and fulfilment of this Agreement shall be submitted to the exclusive jurisdiction of the courts of Malta.

 

In addition to the cookie banner, usage of this website implies consent to the above. Please email contact@freckledsouls.com if you have questions, comments or complaints about this Privacy Policy or privacy practices or if you would like to exercise your rights and choices.